Coronavirus update from The Hygiene Company March 21st 2020
Please read the update from The Hygiene Company below
Due to the overwhelming number of telephone calls received over recent weeks, requesting products from The Hygiene Company, we have had no choice other than to direct all calls to voicemail, enabling us to concentrate on preparing and dispatching important orders for which we have prioritised supply to existing clients to help them in the prevention of the spread of this terrible virus.
Our current stock/ product availability is shown on our online sales platform (www.thehygienecompanyonline.co.uk) and we will keep this updated daily – all purchase orders must now go through this site. There is a discount code which is ONLY available to existing/current customers.
Unfortunately, we must emphasise that, at this time, we are only able to supply existing customers, we cannot supply new customers orders at this time.
As a company our policy has always been to look after our suppliers favourably and all of which are paid promptly and well within the agreed credit terms. This we believe helps ensure a mutually beneficial strong trading relationship.
We would please ask that, in the same way, all accounts are paid up-to-date so that we may continue to ensure that the favours we may call upon from our suppliers, in turn, enables us to keep supplying YOU and your organisation.
Be assured we are here for the long term and we will do everything within our powers to ensure we provide you with the best possible service we can, both now and in the months and years ahead.
Email correspondence will be addressed as best we can, although our priority continues to be maintaining your stock requirements. If we are slow in returning communications, please understand that our efforts are being prioritised of which getting supplies out is our highest priority.
Thank you for your understanding, please ensure that your account is kept up-to- date, stay safe and keep in contact.